By Chuck Martin The returns and exchange parts of shopping are becoming more, well, mobile, at least at one major retailer. Sears just expanded a […]
Continue readingTag: mobile consumer
Beacons, Beacons, Everywhere Beacons
By Chuck Martin Beacons are coming to a store near you, in a big way. Following the launch of in-store beacons in North American stores […]
Continue readingConnecting the Mobile Shopper to the Expert
By Chuck Martin Mobile Shoppers may finally get some in-store assistance from merchants via their smartphones. We know from research that most consumers prefer to […]
Continue readingThe Mobile Traveler & Upscale Hotels
By Chuck Martin With travelers being increasingly mobile, most luxury hotel brands are investing in hopes of keeping up with those travelers. Mobile site investments […]
Continue readingConsumers Look for Banks with Mobile
By Chuck Martin While the activities of banks have been steering them into aspects of mobile commerce for some time, it may have looked like […]
Continue readingPushing Deals to the Mobile Shopper
By Chuck Martin The app vs. mobile website discussion continues as consumers await the value provided. Many mobile app users agree to receive push notifications […]
Continue readingSXSW and the Long-Term Mobile Sell
By Chuck Martin Sometimes using mobile to sell can be a lengthy ordeal focused less on the sale and more on the shopping process itself. […]
Continue readingA Call for Mobile Payments on SXSW Panel
By Chuck Martin While mobile payments around the world may still be just getting off the ground in many cases, some seem anxious for them […]
Continue readingWhat’s Holding Mobile Shopping Back? Let Me Count the Ways
By Chuck Martin Mobile shopping behavior is evolving. As I wrote about yesterday (Why People Don’t Use Smartphones to Shop), the top reasons people don’t […]
Continue readingApartment Renting With Apps – And A Little Luck
Following the lead of many other consumer activities, apartment hunting has gone on-demand mobile, which sometimes can be a very good thing. The time frame […]
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Books by Chuck Martin
